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- Frequently Asked Questions
025-557-2000
Is there a shuttle to the station?
Yes.We are picking you up from JR Hiraiwa Station at the nearest station as needed.
Please contact me when the arrival time of the station i…Continue readingIs there a petrol station nearby?
I'm sorry.The gas station is about 20 minutes from the hotel by car.
If you feel that the rest of the fuel is uncomfortable, we recommend th…Continue readingIs there a convenience store near the hotel?
I'm sorry.The hotel is located far from the city and in a quiet valley, so it takes about 20 minutes by car to the nearest convenience store…Continue readingWorried about the radio wave condition of mobile phone · · ·.
Phones of the three major companies can be used.
However, the hotel is located in a terrain that is difficult for radio waves to reach, so d…Continue readingI am going by car, but do you have a parking lot?
Yes.There is a free parking lot.(About 50 m from the entrance of the hotel)
If you come by car, you can discover natural scenery from either…Continue readingIs there a change in the public bath?
I'm sorry.We do not exchange large public baths at our hotel.
However, if you book a plan with 'Private outdoor bath use privilege', you can…Continue readingIs there a make-up remover?
high! We have prepared make-up remover, facial cleanser, lotion and emulsion for female public bath.
Also, we prepared a nice thing for body…Continue readingIs it OK if I move in the yukata in the facility?
Yes.We can spend the whole year in Yukata and slippers.
Because it is a special hot spring, please do not stretch your shoulders and feel at…Continue readingCan you eat meals in your room?
Unfortunately, meals are served only at the restaurant.
Private rooms are also available in the restaurant.If there is space, we can prepare…Continue readingCan I move without using the stairs in the facility?
Yes.The hotel can move between rooms, hot springs and restaurants without using the stairs.Please use the elevator in the center of the faci…Continue readingCan I stay with pets?
Sorry to blame you, but you can not enter the pet entering the facility.
If it is a pet that can be kept adults in the car, you may be able …Continue readingIs there a vending machine in the facility?
Alcohol and soft drinks vending machines are installed in front of the 1F elevator and in the large public bath passage.Some shops also have…Continue reading
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Please feel free to contact us if you have any questions.