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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is there a shuttle to the station?

    Yes.We provide transportation to and from the nearest station, JR Hiraiwa Station, at any time.
    Please contact me when the arrival time of tContinue reading
  • Is there a gas station nearby?

    I'm sorry.The nearest gas station is about a 20-minute drive from the inn.
    If you feel that the rest of the fuel is uncomfortable, we recommContinue reading
  • Is there a convenience store nearby?

    I'm sorry.Because this facility is located in a secluded valley far from civilization, it takes about 20 minutes by car to reach the nearestContinue reading
  • Worried about the radio wave condition of mobile phone · · ·.

    Phones of the three major companies can be used.
    However, the hotel is located in a terrain that is difficult for radio waves to reach, so dContinue reading
  • I am going by car, but do you have a parking lot?

    Yes.There is a free parking lot.(About 50 m from the entrance of the hotel)
    If you're coming by car, you'll discover beautiful natural sceneContinue reading
  • Is there a change in the public bath?

    I'm sorry.We do not exchange large public baths at our hotel.
    However, if you book a plan with 'Private outdoor bath use privilege', you canContinue reading
  • Is there a make-up remover?

    high! Makeup remover, facial cleanser, toner, and lotion are provided in the women's public bath.
    We've also prepared some slightly better qContinue reading
  • Is it okay to move around the facility wearing a yukata (Japanese summer kimono)?

    Yes.Guests are welcome to wear yukata (Japanese-style robes) and slippers throughout the entire facility.
    Because it is a special hot springContinue reading
  • Can I have my meals in my room?

    Unfortunately, meals are served only at the restaurant.
    Private rooms are also available in the restaurant.If there is space, we can prepareContinue reading
  • Can I move without using the stairs in the facility?

    Yes.This facility allows you to move between your room, the hot springs, and the restaurant without using stairs.Please use the elevator in Continue reading
  • Can I stay with pets?

    Sorry to blame you, but you can not enter the pet entering the facility.
    If it is a pet that can be kept adults in the car, you may be able Continue reading
  • Is there a vending machine in the facility?

    Vending machines for alcoholic and soft drinks are located in front of the elevator on the 1st floor and in the corridor leading to the largContinue reading

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